Privacy Policy - Mozart Techniques

1. Introduction

Mozart Techniques ("we," "us," "our," or "Company") operates the Mozart Techniques website and platform. This Privacy Policy explains our privacy practices and how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or Services.

2. Information We Collect

We collect information in various ways, including:

2.1 Information You Provide Directly

Account Registration: Name, email address, password, phone number, location, and profile information
Payment Information: Billing address, credit card information (processed securely by Stripe)
Communication: Messages, chat content, attachments, voice notes, and inquiries submitted through our platform
Profile Content: Photos, videos, certifications, and biographical information you upload
Performer Bookings: Event details, portfolio media, rates, and availability, for performers and the organizers who book them
Organization/Sponsor Information: For NGOs, institutions, and individual sponsors - organization name, registration details, and information about the students, tutors, or members you sponsor
Payout Information: For tutors and performers receiving payouts, information required by Stripe Connect to verify identity and send payments

2.2 Information Collected Automatically

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Location data (if you grant permission through geolocation services, used mainly to show tutors and performers near you)
Camera and microphone access (mobile app only, and only when you take a photo, record a voice note, or join a video call - see Section 8 below)
Push notification tokens (mobile app only, if you enable notifications)
Cookies and similar tracking technologies

2.3 Information from Third Parties

Google authentication data (if you use Google Sign-In)
Payment processor information (Stripe)
Geographic and geocoding data from third-party services

3. How We Use Your Information

We use the information we collect for purposes including:

Creating and managing your account
Processing payments and maintaining billing records
Delivering and improving our services
Communicating with you about updates, news, and promotional offers
Verifying user identity and preventing fraud
Matching students with tutors based on location and preferences
Facilitating performer bookings and event requests between organizers and performers
Managing sponsor and organization relationships, including access codes and wallet-funded lesson billing
Sending payouts to tutors and performers through Stripe Connect
Personalizing your experience
Responding to inquiries and customer support requests
Conducting analytics to understand user behavior and improve our platform
Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

Tutors and Students: When you use our platform to connect with tutors or students, relevant profile information is shared
Performers and Event Organizers: When you book or are booked through the performer marketplace, relevant profile and event information is shared between both parties
Sponsor Organizations: If you join a platform through a sponsor organization's access code, that organization can see your enrollment and lesson activity relevant to their sponsorship
Payment Processors: Stripe processes payment information and tutor/performer payouts according to their privacy policies
Service Providers: Third parties that assist us in operating our website and conducting our business (hosting, analytics, email services)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with merger, acquisition, or sale of assets
Your Consent: With your explicit permission for other purposes

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use our services at your own risk.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: The right to access your personal information
Correction: The right to correct inaccurate data
Deletion: The right to request deletion of your data
Portability: The right to receive your data in a portable format
Objection: The right to object to processing of your data

To exercise any of these rights, please contact us at the address provided in Section 10.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

8. Mobile App Permissions

Our mobile app requests the following device permissions, each used only for the specific feature described:

Location: To show tutors and performers near you, and to correct your country when it can't be determined automatically
Camera: To take and send photos, and to join video calls started from a chat
Microphone: To record voice notes and to join video calls started from a chat
Photo Library: To choose and send existing photos or videos
Notifications: To alert you about new messages, bookings, and account activity

You can deny or revoke any of these permissions at any time in your device settings; the app will continue to work, though the related feature won't be available.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@mozarttechniques.com
Address: Mozart Techniques Support, [Your Address]
Website: Contact Form

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following such modifications constitutes your acceptance of the updated Privacy Policy.